Roblox FAQ

What can I do to keep my child’s Roblox account more secure?

We are committed to ensuring that Roblox is a safe and fun place for everyone. With these tips, you can learn how to keep your child's account protected.

In general, we encourage all players to:

  • Use a unique password that has a combination of numbers, letters, and special characters. Never share your password with anyone, even if it’s a friend you know in real life.
  • Keep your account and personal information (including your name, email, address, phone number, or real life photos, etc.) to yourself.
  • Enable ​2-Step Verification​ to prevent strangers from accessing your Roblox account.

For more information on keeping your child’s account safe, click here.

What can I do to keep my child’s Roblox account private?

There are a number of account settings available to keep your child’s Roblox account private.

Users age 13 and over can customize their account privacy settings. For users age 12 and under, we take extra precautions to ensure their safety and privacy by automatically enforcing more restricted settings so they can only send a direct message to other users that are accepted as friends on Roblox.

Users and their parents can enable an Account Restrictions setting from within the Security Tab of the Account Settings page. This setting only allows users to access a curated list of age-appropriate games on the platform and it prevents them from chatting with anyone. An Account PIN setting is also available, which requires a 4-digit code to make changes to the account settings.

For more information on chat settings and setting proper safety measures, click here.

How does the chat system work on Roblox?

Roblox’s state-of-the-art filtering system is actively monitored and dynamically adjusted to create a safe chat experience everywhere on the site and in-game.

While users of all ages are on this filtering system, we go a step further for users age 12 and under by placing them on a more restricted chat system to protect their privacy and safety. When a user age 12 and under signs up on Roblox, they are automatically placed on controlled privacy settings so they can only send a direct message to other users that are accepted as friends on Roblox.

We give parents the ability to restrict or disable chat entirely throughout the site and in-game. This setting can be adjusted from within the Privacy Tab of the Account Settings page. In addition, players can also control settings that allow them to block others from chatting with them on the site and in-game. 

For more information about blocking other users, click here.

What can I do if my child is using a third-party program to speak with others outside of Roblox?

As a parent, it’s important that you remain vigilant and understand all the applications that your children are using on their computer or phone.

Parents should have ongoing conversations with their children so they can determine whether these third-party programs are age-appropriate. It’s also a good idea to monitor your kids’ gameplay and remind them about basic online safety tips. This includes not revealing personal information online and to immediately tell you if they encounter bullies or anyone exhibiting inappropriate or unwanted behavior.

Are there any other official Roblox websites?

Only https://www.roblox.com/ and sites ending with .roblox.com/ are legitimate. 

Beware of third-party sites that offer things like “free” or cheap Robux, etc. These are scams created to hack your child’s Roblox account and steal their email address, personal information, and money. The only safe way to buy Robux and other items is to purchase them directly on the official Roblox website, through our official apps on iOS, Android, Amazon, and the Xbox One console, and within official Roblox games.

For more information on how to get Robux safely and securely, click here.

How much does Roblox cost?

Roblox is completely free to join and free to download.

If so inclined, users can choose to purchase Robux (our virtual currency) to buy in-game upgrades or accessories for their avatar. They can also purchase an optional “Builders Club” membership, which offers extra privileges such as access to premium items for cooler avatar customization, no screen advertisements, and an item trading system.

How can I keep my child safe on Roblox?

Roblox provides a fun, supportive, and educational space where your child’s imagination can thrive. We encourage you to play with your child and invite them to share their gameplay experiences with you.

There are millions of games available on Roblox that you can play with your kids, such as Bird Simulator, Work at a Pizza Place, and Natural Disaster Survival. It’s a great opportunity for family bonding as well. You can teach your child the values of digital citizenship and show them that the difference between what’s right and wrong online is the same as it is in real life. Roblox also has a number of ways you can monitor your kids’ online interactions, including their creations, friends, virtual item purchases, private message history, and more.

For more information about viewing your child’s account activity and other safety features, click here.

What parental controls are available on Roblox?

We offer a variety of parental controls to keep Roblox safe for kids.

Parents can:

  • Disable or restrict chat everywhere on Roblox (chat with everyone, just friends, or no one) from within the Privacy tab of your child's Account Settings page.
  • Identify the age of the child’s account (13+ or <13) depending on their date of birth in the upper-right corner of the navigation bar and in-game.
  • Set an Account PIN, which requires a 4-digit code to make any changes to the account from within the Security tab of your child's Account Settings page.
  • Enable Account Restrictions from within the Security tab of your child's Account Settings page, which allows children to only access a curated list of age-appropriate games on Roblox and completely disables chat everywhere on the platform. This is an effective way of keeping kids safe from content that might be too old for them.

For more information on chat settings and setting proper safety measures, click here.  

How can I get Robux for my child?

Robux are the primary currency on Roblox. They can be used to purchase in-game upgrades or accessories for your child’s avatar.

There are a few ways to earn or purchase Robux:

  • Builders Club (BC) members receive a daily stipend of Robux.
  • You can purchase Robux on the Robux page.
  • BC members can sell shirts, pants, and place access and receive 70% of the profit.
  • Both BC and non-BC members can sell game passes. Non-BC members will get 10% of the profit, while BC members will get 70% of the profit.
  • Both BC and Non-BC members can participate in the Affiliate Program.

There is no such thing as a free Robux Generator. Beware of third-party sites that offer things like “free” or cheap Robux, etc. These are scams created to hack your child’s Roblox account and steal their email address, personal information, and money.

For more information on how to get Robux safely and securely, click here.

Can I get free Robux?

No, it is not possible to earn free Robux. The only way to get Robux is through one of the following methods:

  • Builders Club (BC) members receive a daily stipend of Robux.
  • You can purchase Robux on the Robux page.
  • BC members can sell shirts, pants, and place access and receive 70% of the profit.
  • Both BC and non-BC members can sell game passes. Non-BC members will get 10% of the profit, while BC members will get 70% of the profit.
  • Both BC and Non-BC members can participate in the Affiliate Program.

There is no such thing as a free Robux Generator. Beware of third-party sites that offer things like “free” or cheap Robux, etc. These are scams created to hack your child’s Roblox account and steal their email address, personal information, and money.

For more information on how to get Robux safely and securely, click here.

Why is Roblox educational?

There is a well-respected theory named “Constructionism,” first posed by Seymour Papert of MIT Media Lab. It holds that kids learn best when they are in the active roles of designer and builder and that this learning is accelerated when they assume these roles in a public forum. We support this theory.

We’ve observed that many of our users become deeply engaged with building complex structures and solving difficult problems when they know that the fruits of their labor will be seen and played by others. Millions of kids have used our tools to imagine what it’s like to explore the farthest reaches of outer space, build a vast metropolis, or design a vehicle with realistic suspension and physics systems. The level of creativity the Roblox community exhibits, along with the time and care they spend building, never fails to astonish us.