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Sr. Game Operations Manager, Top Dev

at Roblox

(View all jobs)

San Mateo, CA

Developer Relations
Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We’re the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe.
The impact that you can have at Roblox is powerful. We’re looking for someone who’s eager to take on a meaningful role in the success of Roblox on a massive scale. Someone who takes play seriously, but also isn’t afraid to have some fun either. Someone who’s ready to take Roblox—and their career—to the next level.

In 2019, we were honored to be recognized as a Certified Great Place to Work®. We’ve fostered a company culture that empowers people to do the most defining work of their career in an environment that’s made up of the most passionate, team-oriented, visionary, crazy-smart people you’ll ever meet. Join the Roblox team where play rules and the possibilities are endless. Work with the most passionate, team-oriented, visionary, and crazy-smart people you’ll ever meet.

As the Sr. Game Operations Manager, Top Dev, you’ll be instrumental in driving the success of Roblox Live. Working closely with internal stakeholders and the developer community, you will drive the live operations service strategy, introduce game operations best-practices and build new systems to augment engagement at scale for millions of players across the Platform. If you are strategic-minded and passionate about developers, you’ll be right at home within our highly skilled and rapidly growing Developer Relations Team.
You Are:
  • Developer-Focused: Like us, you love and respect the developers; and can understand and take care of the needs of the developers in our developer ecosystem
  • Organized: Know how to lead, gather feedback, and organize developers around platform live-operations initiatives and support their efforts at creating engaging live experiences
  • Live Operations Expert: At least 4+ years of free-to-play live operations, product management or marketing experience. Must have prior success creating and measuring live engagement at the game or platform level
  • Data-Informed: Create an environment of data-driven decision making.
  • Comfortable analyzing, synthesizing and communicating live free-to-play KPIs with developers to improve operations and level-up the data-driven decision-making capabilities of the Roblox community
  • Team-Oriented: You have a magnetic personality that invigorates the team around you, and you’re comfortable working with people in any situation
  • Extra Points: You have made an experience on the Roblox platform
You Will:
  • Perform regular deep dives for our top games to provide feedback/guidance to our devs on ways they can improve their live content delivery and operations strategy
  • Promote live operations excellence by providing developers with best-practice game operation methods, live-ops systems design and insight into how to improve content value propositions
  • Analyze existing games, highlight areas of opportunity within monetization, retention, live game operations and content delivery systems
  • Work closely with the community and internal Roblox partners to implement platform-wide live operations programs
  • Serve as a thought leader and driver of Roblox Live, the next phase of platform supported live operations events and programs
You'll Love:
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
  • A Roblox Admin badge for your avatar
Roblox – Powering Imagination