IT Analyst

at Roblox

(View all jobs)


HQ


IT

Roblox, IT Analyst, San Mateo, CA

Join an amazing team that’s building the future of play. Every month, over 64 million active players come together on Roblox to imagine, create, and play in immersive 3D worlds. Roblox allows anyone to build the ultimate theme park, compete as a professional race car driver, star in a fashion show, become a superhero, or simply build a dream home and hang out with friends. Today more than 29 million user-generated games and experiences have been published on the platform, all developed by a talented community of 1.9 million creators.

As an IT Analyst, you’ll be the front line of support for our employees and all of their technology requirements. This is a fun and fast paced environment where you will have the opportunity to get hands on experience with a number of different technologies. You’ll be right at home within our highly-skilled and rapidly growing IT team.

You Are:

  • Experienced with 1 - 3 years in a Help Desk or IS support, and has a Bachelor’s degree in MIS, Computer Science, or equivalent experience
  • Skilled in the Microsoft Office Applications
  • Familiar with Windows 7,8,10 support/administration, and with Windows Server 2008, 2012 support/administration
  • Taking initiative with our Active Directory by creating, modifying, deleting accounts/security groups/group membership
  • Understanding of Client Server Technologies
  • Effective with Network troubleshooting/support

You Will:

  • Image, configure and deploy PCs/Macs in an enterprise environment
  • Troubleshoot and repair Microsoft/Mac based desktop/laptop issues on-site and remote
  • Identify problems with business line of applications and provide support and remediation of the reported issues
  • Install and configure software applications
  • Deploy and support handheld devices
  • Document and share work with team ranging from tier one helpdesk personnel to senior IT leadership
  • Assist with hardware/software purchasing and software renewals
  • Create, modify and terminate users in Active Directory and other systems

Perks & Benefits:

  • Work with an awesome team of smart and motivated people on cool and unique projects that are used by millions of active users every day
  • Robust medical, dental and vision insurance
  • 401k program
  • Unlimited vacation policy
  • Free catered lunches 3 times a week and several fully stocked kitchens with unlimited snacks
  • Fitness reimbursement program
  • Pre-tax commuter program
  • Roblox Admin badge for your avatar and rockstar status with our community

Roblox is the largest social platform for play that allows kids to imagine, create, and play together in immersive 3D worlds. Over 29 million user-generated online games have been produced on the Roblox platform with over 64 million monthly active players visiting Roblox every month to create adventures, play games, roleplay, and learn with friends in a family-friendly environment. Roblox is accessible on all modern smartphones, tablets, desktops, Xbox One, Oculus Rift, and other popular VR platforms. In 2017, Roblox was named to the Inc. 5000 list of Fastest-Growing Private Companies in America for the second consecutive year.

Roblox – Powering Imagination.