Director of Quality Assurance

at Roblox

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Roblox, Director of Quality Assurance, San Mateo, CA


Roblox’s imagination platform is ushering in the next generation of entertainment. Roblox enables kids of all ages to imagine, create, and play together in immersive experiences on their phones, desktops, consoles, and VR. Powered by a growing global community of millions of creators, Roblox enables anyone to build, publish, and monetize their creations. 

ComScore ranks Roblox as one of the top digital properties in the US for kids under the age of 18 and has been named One of America's Fastest-Growing Private Companies in the Inc. 5000 for two consecutive years.

Work with the most passionate, team-oriented, visionary, and crazy-smart people you’ll ever meet. The engineers at Roblox are working on the hardest problems in tech today -- distributed systems, real time communication, 3D co-experience, massive data processing, social networking, rendering, physics, and more.  As a Roblox engineer, you will have real ownership and impact across one or more of these domains.

As a Director of Quality Assurance in the Engineering Services organization, you will define, own and drive the quality and process strategy for Roblox’s expansive social platform for play. While leading a Quality Assurance team and outsourced teams you will partner with the Tools group to ensure the quality of our product and refine our processes. Your scope of work will include effectively managing outsourced partners and impact the entire company to support a multitude of systems and disciplines, including mobile apps, websites, and backend web services.

If you’re eager to work on large-scale, consumer-facing web applications that support over 1,000,000 concurrent players at peak times, you’ll be right at home within our highly-skilled and rapidly-growing team.

You Are:

  • Experienced: you have 10+ years of QA experience, 5+ years in a Management role, and a proven track record in process/change management/rollout. Some PMO experience a plus.
  • A natural leader: your “get stuff done” philosophy inspires and invigorates the team around you; you have proven experience successfully building a high-perfomance team of technical analysts, especially in times of hyper-growth. You strategize in your use of outsource teams to minimize their management overhead footprint.
  • Relentless: you are proactive, progressive, and performance-driven; you are unstoppable in the pursuit of quality, with direct experience developing test strategies and defining test cases, plans, and suites from the ground up.
  • Passionate: like us, you take play seriously; you’re enthusiastic about building massive consumer-facing web applications; you laugh in the face of danger, meeting daunting challenges head-on with unwavering confidence.
  • A team player: you have an unshakeable drive to succeed and propel your team to greatness; you possess excellent communication skills and have the ability to see great ideas through to the end.
  • Metrics driven: you are an expert in identifying and driving metrics.

You Will:

  • Recruit, mentor, and lead a technical team as you define, develop, and implement quality, testing and development best practices and strategies.
  • Be accountable for the transparency of the teams you support.
  • Partner with other teams to increase productivity.
  • Act as an advocate for quality throughout the company.
  • Push the team toward relentless issue discovery, isolation, reporting, and resolution.
  • Utilize your comprehensive knowledge of standards, related disciplines, company strategy and goals to ensure the highest quality product delivery.
  • Develop and track key metrics and team performance, drive improvements over time, and communicate status for your own team and the ones you support.

You'll Love:

  • Working on unique projects that are seen - and enjoyed - by millions of active Roblox users every day
  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
  • A super-cool Roblox Admin badge for your avatar
  • Rockstar status with our community

Roblox – Powering Imagination.